Skip to Main Content
It looks like you're using Internet Explorer 11 or older. This website works best with modern browsers such as the latest versions of Chrome, Firefox, Safari, and Edge. If you continue with this browser, you may see unexpected results.
Click on the titles to access eBooks. You will be prompted to log in with your G00# and PIN.
Publication Date: 2013-04-24
As a manager, one of your most important responsibilities is to motivate your employees to do their absolute best. Managers who create positive, rewarding, high-energy environments reduce absenteeism and turnover while dramatically increasing productivity and quality. In Motivation, success expert Brian Tracy draws on his decades of experience bringing out the best in others to provide 21 of the fastest, most powerful methods ever discovered for increasing the effectiveness of any individual or group. He reveals how to: * Ensure employees look forward to coming to work and feel passionate about what they do * Challenge them with tasks that allow them to stretch * Satisfy their need to feel both autonomous and part of a greater whole * Reduce their fear of failure and increase their desire to try * Remove obstacles that hold people back * Provide the regular feedback they need to succeed * And much more! Most people are just waiting for someone to come along and inspire them to greatness. Packed with proven tools and strategies, this essential guide helps any manager deliver a shot of adrenaline straight to the heart of his or her work team.
Winning Behavior by
Publication Date: 2003-01-01
"In an age where even the best products are quickly imitated, businesses must constantly find new ways to outpace competitors. Successful companies differentiate themselves not just with superior products, but also by how they behave toward their customers at every touchpoint: service, product development, marketing, branding, bids and proposals, presentations, negotiations, and more. Behavioral Differentiation is emerging as the ""final frontier"" in competitive strategy, and "Winning Behavior" shows how leading companies use it to exceed expectations and outperform competitors. This eye-opening book offers case histories and examples from companies like GE, Volvo, EMC, Ritz-Carlton, Wal-Mart, and Harley-Davidson, plus interviews with executives like George Zimmer (Men's Wearhouse), Colleen Barrett (Southwest Airlines), and Gerry Roche (Heidrick & Struggles). In today's ultracompetitive business landscape, product quality and competitive pricing are prerequisites for staying afloat. "Winning Behavior" reveals the secrets the best companies use -- and any business can use -- to stay at the pinnacle of success in their industry."
Emotion Management in the Workplace by
Publication Date: 2009
The exciting new book explores the management of emotion in organizations and the emotion management skills organizational actors need to possess in order to achieve organizational objectives whilst also acknowledging the subjective experiences of its members. The key strength of this sole-authored text lies in its critical approach and labour-process orientation. It will appeal to students of organizational studies, gender studies, sociology and human resource management at undergraduate and postgraduate level.
Research Collaboration and Team Science by
Publication Date: 2014-06-02
Today in mostnbsp;scientific and technicalnbsp;fields more than 90% of research studies and publications are collaborative, oftennbsp;resulting innbsp;high-impact research and development of commercialnbsp;applications, as reflected in patents. Nowadays in many areas of science, collaboration is not a preference but, literally, a work prerequisite. The purpose of this book is to review and critique the burgeoning scholarship on research collaboration. The authors seek to identify gaps in theory and research and identify the ways in which existing research can be used to improve public policy for collaboration and to improve project-level management of collaborations using Scientific and Technical Human Capital (STHC) theory as a framework. Broadly speaking, STHC is the sum of scientific and technical and social knowledge, skills and resources embodied in a particular individual. It is both human capital endowments, such as formal education and training and social relations and network ties that bind scientists and the users of science together. STHC includes the human capital which is the unique set of resources the individual brings to his or her own work and to collaborative efforts. Generally, human capital models have developed separately from social capital models, but in the practice of science and the career growth of scientists, the two are not easily disentangled. Using a multi-factor model, the book explores various factors affecting collaboration outcomes, with particular attention on institutional factors such as industry-university relations and the rise of large-scale university research centers.
Managing Organizational Behavior by
Publication Date: 2010
An ability to feel comfortable with ambiguity, with constant and increasingly demanding change, with a new, unique commitment to teams and teamwork, and with a willingness to stay customer-oriented: Sims sees these as the prime requisites for success in management today. Marshalling evidence from academic research and practical experience, Sims shows how researchers continue to redefine the roles and responsbilities of executives and their reports. His book provides not only the reasons why the new organization is what it is, but how to cope with it and succeed in it. A must-read for supervisors, managers, executives, and recent graduates who are ready to take their own places in the new world of business.
Organizational Behaviour by
Publication Date: 2013-02-15
The book offers an introduction to cross cultural management through an exploration of the major theories that have been developed in the fields of business anthropology and international management. An introduction to the concept of culture will be followed in subsequent chapters by the comparative description of different typologies which will be used to explain various expected behaviours in intercultural business settings
Organizational Health by
Publication Date: 2012-12-03
Organizational Health is an organization's ability to function effectively, to cope adequately, to change appropriately, and to grow from within. A healthy organization is just that in all its aspects: people, process, structures, systems, behaviours and governance. It is one where appropriate adaptive, maintenance and development activities are integral to maintaining performance and alignment in the operating environment. Organizational Health takes an informed look at the critical and interdependent elements of an organization that must be maintained in a healthy state for managers to meet their business goals. Using a practical, structured approach it l covers: understanding and assessing organizational health; the impact of structures on organizational health such as hierarchies, alliances and joint ventures; control methods such as corporate governance, ethics and compliance; maintenance and development including OD, change management, learning and workplace environment; sustainability including carbon footprint and business ecosystems; indicators of health and dysfunction.
Managing Successful Teams by
Publication Date: 2012-08-01
'Managing Successful Teams' prepares you to meet the challenges of building and leading a range of different teams. With 12 steps to setting up a new team, it offers invaluable advice and instant strategies, helping you to improve performance and achieve outstanding results.
Emotion in Organizations by
Publication Date: 2000-01-01
`This is an insightful book... offers an in-depth understanding of the dynamics at work within organizations, but also offers ways forward for new researchers. [A]n original contribution to the area of occupational psychology. The book is appropriate for people who want to study organizational behaviour and occupational psychology. It is thought-provoking and practical' - Profbooks.com Reviews This Second Edition contains key themes with all new contributors and is a completely separate work from the first. Emotion in Organization presents original work from leading scholars in the field, they engage with emotion as a qualitative phenomenon which shapes and is shaped by organizational life. Examining how emotion cannot be simply separated from thinking, judgment, decision-making and other so-called rational organizational processes, the book challenges us to build a passionate theory of organizations. The introduction reviews the expansion of organizational emotion studies and their appeal to several social-scientific disciplines. Divided into four parts, the book reveals through stories, interviews, confessions, ethnographies and observations the way feeling and emotion lie at the heart of organizational functioning.